Position: Operations Manager – Holiday Homes

Location: Dubai UAE

Employment Type: Full-time

Job Summary:

We are seeking an experienced and highly organized Operations Manager to oversee the day-to-day operations of our holiday home properties. The ideal candidate must have prior experience in the holiday home or short-term rental industry, along with a valid UAE driving license. This role is key to ensuring smooth property operations, exceptional guest experiences, and operational efficiency.

Key Responsibilities:

Property Operations:
Manage daily operations of all holiday home units, ensuring properties are well-maintained and guest-ready at all times.
Oversee housekeeping, laundry services, and maintenance teams.
Conduct regular property inspections and quality checks.
Guest Experience:
Supervise guest check-ins, check-outs, and coordinate guest communications.
Resolve guest concerns or issues promptly and professionally.
Ensure high guest satisfaction ratings through service excellence.
Vendor & Supplier Management:
Coordinate with external suppliers, contractors, and service providers.
Manage inventory, supplies, and amenities across all properties.
Administrative & Reporting:
Monitor and control operational expenses within the approved budget.
Prepare and submit operational reports to management.
Ensure compliance with local regulations and licensing requirements.
Logistics & Transportation:
Oversee vehicle use and property-related transportation needs.
Coordinate logistics for property setups, repairs, and guest deliveries.

Requirements:

Minimum 3–5 years of relevant experience; holiday home or short-term rental experience is a must.
Valid UAE driving license.
Strong leadership and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work under pressure and manage multiple priorities.
Proficient in Microsoft Office and property management systems (PMS) is a plus.
Knowledge of local hospitality regulations and compliance.

Benefits:

Competitive salary package
Company vehicle or transportation allowance
Mobile phone allowance
Opportunity to grow within a fast-paced, expanding company

AYA Boutique Holiday Home Rental

Details

New Jobs

Operations Manager