Head Waitress

Company: Adaline Restaurants

Location: Dubai, UAE

Position: Head Waitress

About Us

Adaline Restaurants is a beacon of world-class dining in Dubai, renowned for creating unforgettable experiences through exceptional cuisine, impeccable service, and a vibrant atmosphere. We are dedicated to excellence and are looking for a passionate leader to elevate our front-of-house team to new heights.

The Role

We are seeking an exceptional and experienced Head Waitress to join our dynamic team. In this pivotal role, you will be the standard-bearer for service excellence, leading by example to ensure every guest receives a seamless and memorable dining journey. You will be responsible for overseeing the floor service, mentoring the serving team, and maintaining the highest standards of professionalism.

Key Responsibilities

Leadership & Team Management: Lead, mentor, and motivate the front-of-house team to deliver consistent, five-star service.
Guest Experience: Greet and seat guests, manage reservations, and proactively ensure all guest needs and expectations are not only met but exceeded.
Service Coordination: Oversee the flow of service on the floor, coordinating seamlessly with the kitchen and bar to ensure timely and flawless execution.
Standards & Training: Uphold and enforce all service standards, including presentation, grooming, and side duties. Assist in training new team members.
Operational Excellence: Manage table turnover, handle guest inquiries and feedback with grace, and step in to support your team during peak periods.
Expert Knowledge: Maintain an extensive knowledge of our menu, including ingredients, preparation methods, and wine pairings, to provide expert recommendations.

Requirements

Proven experience as a Head Waitress, Senior Waitress, or similar leadership role within a high-end restaurant or upmarket nightlife concept.
Impeccable personal presentation and a professional, polished demeanor.
Fluent in English is essential; additional languages such as Russian, Spanish, Italian, or French are a significant advantage.
Exceptional interpersonal, communication, and customer service skills.
Strong leadership qualities with the ability to inspire a team.
A calm, composed, and solution-oriented approach under pressure.
Must be currently based in Dubai and available for an in-person interview.

What We Offer

A competitive salary and attractive benefits package.
Opportunities for professional growth and development within a prestigious, expanding group.
The chance to be a key part of a dynamic, world-class team.
A vibrant and rewarding working environment in one of Dubai's most exciting restaurants.

Fundamental Hospitality

Details

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