STORE MANAGER – MAX FASHION

Company: Landmark Group – Max Fashion

Location: Qatar

Gender: Female

Employment Type: Full-Time

Job Overview

Max Fashion, part of the Landmark Group, is seeking an experienced and customer-focused Female Store Manager to lead store operations, achieve business targets, manage teams, and deliver an exceptional customer experience.

Key Responsibilities

Store Operations & Process Management

Ensure smooth and efficient day-to-day store operations.
Implement company processes, policies, and operational standards.
Maintain high scores in compliance checks, internal audits, and store evaluations.
Ensure all health, safety, security, and loss-prevention standards are followed.
Implement and maintain concept merchandising and visual merchandising guidelines.

Sales & Financial Performance

Lead the store team to achieve and exceed sales and business targets.
Analyze daily, weekly, and monthly business performance reports.
Monitor key transaction metrics, including Average Transaction Value (ATV) and Units Per Transaction (UPT).
Identify opportunities to improve sales and profitability.
Monitor inventory and minimize stock shrinkage and losses.

People Management & Leadership

Lead, motivate, and develop the store team.
Set performance expectations and manage employee KPIs.
Conduct coaching, feedback, and performance discussions.
Identify training and development needs.
Ensure employees follow the company's Code of Conduct and HR policies.
Build a positive, productive, and customer-focused team culture.

Customer Experience

Lead by example in delivering excellent customer service.
Ensure customers receive a consistently high-quality shopping experience.
Handle customer complaints and escalations professionally.
Develop and strengthen the Shukran Loyalty customer base.
Encourage the team to engage customers and promote loyalty initiatives.

Requirements

Previous experience in retail store management, preferably in fashion or lifestyle retail.
Strong experience managing store operations and retail teams.
Proven track record of achieving sales and business targets.
Strong understanding of KPIs, ATV, UPT, shrinkage, and retail performance.
Excellent leadership, communication, and problem-solving skills.
Customer-focused and commercially aware.
Good knowledge of merchandising and retail operational standards.
Female candidates preferred/required as specified in the vacancy.

Key Skills

Landmark Group

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STORE MANAGER – MAX FASHION