HR Operations Officer

Location: Dubai, UAE

Employment Type: Full-time

About the Role

We are a dynamic and growing organization looking for a meticulous and proactive HR Operations Officer to join our team. In this pivotal role, you will be the backbone of our daily HR functions, ensuring smooth employee services, flawless administrative operations, and strict compliance with UAE regulations. If you are detail-oriented, thrive in a fast-paced environment, and are passionate about providing exceptional HR support, we want to hear from you!

Key Responsibilities

HR Documentation & Records Management:
Maintain accurate and up-to-date physical and digital employee records and files.
Prepare, update, and manage all HR documents, contracts, and policies.
Ensure all personnel data is confidential and secure.
Employee Lifecycle Management:
Onboarding: Coordinate and execute a seamless onboarding process for new hires, including inductions and documentation.
Offboarding: Manage the exit process, including final settlements, clearance certificates, and exit interviews.
Leave, Attendance & Payroll Support:
Administer employee leave requests (annual, sick, etc.) and maintain accurate records.
Oversee daily attendance tracking and address any discrepancies.
Liaise with the payroll team to provide accurate inputs for salary processing.
HR Systems & Process Efficiency:
Utilize and maintain the HR Information System (HRIS) effectively.
Recommend and implement improvements to HR operational processes for greater efficiency.
Visa & Government Relations:
Manage end-to-end employee visa processes, including new applications, renewals, cancellations, and medicals.
Handle all transactions with relevant government portals (MOHRE, Tasheel, etc.).
Employee Services & Compliance:
Prepare various HR letters (employment, NOC, experience, salary certificates) upon request.
Act as the first point of contact for employee HR operational queries.
Ensure all practices are fully compliant with the UAE Labour Law and related regulations.

Qualifications & Skills

Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
Experience: Minimum of 2-3 years of proven experience in HR Operations or a similar generalist role within the UAE.
Mandatory Knowledge: In-depth, working knowledge of UAE Labour Law and government procedures (visa, work permits, etc.).
Technical Skills: Proficiency in HR software/systems (HRIS) and MS Office, especially Excel.
Personal Attributes:
Exceptional organizational and multitasking abilities.
High level of accuracy and attention to detail.
Excellent communication and interpersonal skills.
Discretion and integrity when handling confidential information.
Language: Fluency in English is essential. Arabic language skills are a strong advantage.

What We Offer

A competitive salary and benefits package.
Opportunity to work in a vibrant, dynamic, and supportive team environment.
Career growth and development opportunities.
A key role in shaping the employee experience within a growing company.

Noor Al Mamzar Medical Center

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HR Operations Officer