STORE MANAGER

AlFahim • Full-time • Dubai, United Arab Emirates • 2w ago

Job Summary:

We are seeking a dynamic and experienced Store Manager with strong leadership skills and a solid background in fashion/retail. The ideal candidate will be fluent in English and Arabic, possess excellent communication abilities, and have a passion for driving sales, ensuring exceptional customer service, and managing day-to-day store operations efficiently.

Key Responsibilities:

1. Leadership & Team Management:

Lead, motivate, and supervise store staff to achieve sales targets and operational goals.
Conduct training sessions to enhance team performance and product knowledge.
Foster a positive work environment and resolve conflicts effectively.

2. Sales & Customer Service:

Drive sales growth by implementing strategies to maximize revenue and profitability.
Ensure high levels of customer satisfaction through personalized service and prompt issue resolution.
Monitor market trends and competitor activities to adjust sales tactics accordingly.

3. Store Operations & Visual Merchandising:

Oversee daily operations, including inventory management, stock replenishment, and loss prevention.
Maintain store presentation, ensuring visual merchandising standards align with brand guidelines.
Ensure compliance with company policies and procedures.

4. Communication & Reporting:

Act as a liaison between staff, upper management, and customers.
Prepare and analyze sales reports, KPIs, and performance metrics.
Communicate effectively in English and Arabic with customers, suppliers, and corporate teams.

5. Business Development:

Identify opportunities to expand customer base and enhance brand loyalty.
Participate in local marketing initiatives and promotional events.

Qualifications & Skills:

Proven experience as a Store Manager in fashion/retail.
Strong leadership skills with the ability to coach and develop a team.
Excellent communication and interpersonal skills (fluency in English & Arabic is a must).
Results-driven with a focus on achieving sales targets.
Strong organizational and problem-solving abilities.
Knowledge of inventory management and retail POS systems.