Position Overview: We are seeking a dedicated and motivated Full-Time Customer Service Representative to join our team. Ideal candidates will possess a bachelor's degree and are encouraged to apply, including recent graduates. The role requires exceptional communication skills and a strong sense of accountability.
Key Responsibilities:
- Provide outstanding customer service and support via phone, email, and chat.
- Address customer inquiries and resolve issues promptly and effectively.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to enhance customer experience.
- Uphold company policies and procedures while ensuring customer satisfaction.
Qualifications:
- Bachelor’s degree in any field. (Bachelors Students are encouraged to apply)
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive approach.
- Ability to work independently and as part of a team.
- Previous customer service experience is a plus, but fresh graduates are encouraged to apply.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and dynamic work environment.
- If you are enthusiastic about providing exceptional service and ready to make a positive impact, we would love to hear from you!