Job Summary:

The Shop Keeper is responsible for managing daily operations of the store, ensuring excellent customer service, maintaining inventory, and overseeing sales. The ideal candidate should be organized, customer-focused, and capable of handling cash transactions efficiently.

Key Responsibilities:

Customer Service:

Greet and assist customers in a friendly and professional manner.
Provide product information and recommendations.
Handle customer complaints and resolve issues promptly.

Sales & Transactions:

Process sales transactions using a cash register or POS system.
Handle cash, credit/debit payments, and returns/exchanges.
Upsell products and promote special offers.

Inventory Management:

Monitor stock levels and place orders when necessary.
Receive, check, and organize incoming inventory.
Ensure proper storage and display of products.

Store Maintenance:

Keep the shop clean, organized, and visually appealing.
Ensure products are correctly priced and labeled.
Maintain security measures to prevent theft.

Administrative Duties:

Keep records of sales, expenses, and inventory.
Prepare daily/weekly sales reports.
Follow company policies and procedures.

Team Supervision (if applicable):

Train and supervise shop assistants.
Assign tasks and ensure smooth workflow.

SHOP KEEPER jobs

SHOP KEEPER