Assistant Manager - HR

WE'RE HIRING!!!

Position: Assistant Manager - Human Resources

Location: Abu Dhabi, UAE

Company: Response Plus Medicals (RPM)

Industry: Healthcare / Medical Services

About Us:

Response Plus Medicals (RPM) is the largest pre-hospitalization care provider in the Middle East. We are dedicated to delivering exceptional medical services and support. As we continue to expand, we are seeking a dynamic and experienced HR professional to join our leadership team in Abu Dhabi.

Job Summary:

We are urgently looking for a Healthcare Experienced HR Professional to take on the role of Assistant Manager - HR. The successful candidate will be a strategic partner, supporting all HR functions with a deep understanding of the unique challenges and regulations within the healthcare sector. You will play a key role in talent acquisition, employee relations, compliance, and fostering a positive work environment that aligns with our mission of providing superior care.

Key Responsibilities:

Talent Acquisition & Onboarding:

Manage the end-to-end recruitment cycle for clinical and non-clinical positions within the Abu Dhabi region.
Develop targeted sourcing strategies to attract top healthcare talent (Doctors, Nurses, Paramedics, Support Staff).
Ensure a smooth and efficient onboarding process for new hires, including orientation and compliance documentation.

Employee Relations & Engagement:

Act as a primary point of contact for employee queries, providing guidance on policies, procedures, and UAE labor law.
Proactively manage employee relations, conflict resolution, and disciplinary processes with fairness and sensitivity.
Develop and implement initiatives to enhance employee engagement, morale, and retention within a healthcare setting.
Conduct exit interviews and analyze data to provide insights for improvement.

HR Operations & Compliance:

Maintain and update employee records in accordance with UAE law and company policy.
Oversee the payroll process in coordination with the finance department, ensuring accuracy for allowances, overtime, and other specifics common in healthcare.
Ensure 100% compliance with DOH (Department of Health) and HAAD (Health Authority - Abu Dhabi) regulations for healthcare professional licensing, credentialing, and visa processing.
Administer employee benefits, leaves, and other HR programs.

Performance Management:

Support the annual performance appraisal cycle, guiding managers on setting objectives and providing constructive feedback.
Assist in identifying training needs and coordinating professional development programs, especially those related to clinical competencies and compliance.

Policy & Procedure:

Assist in developing, implementing, and updating HR policies and procedures specific to the healthcare environment.
Ensure all practices are in line with changing UAE labor laws and healthcare authority guidelines.

Qualifications & Experience:

Education: Bachelor’s degree in Human Resources Management, Business Administration, or a related field. HR certification (e.g., CIPD, SHRM) is a significant advantage.
Experience: Minimum of 5-7 years of progressive HR experience, with at least 3 years in a supervisory/assistant manager role within the healthcare industry in the UAE.
Mandatory: In-depth, proven experience with DOH/HAAD/DHA regulations for healthcare professional licensing and accreditation.
Knowledge: Thorough understanding of UAE Labor Law and immigration processes.
Skills:
Excellent communication, interpersonal, and negotiation skills.
High level of discretion, confidentiality, and empathy.
Strong problem-solving and decision-making abilities.
Proficiency in HRIS systems and MS Office.

Response Plus Holding PJSC jobs

Assistant Manager - HR