Position: Customer Care Executive

Location: Dubai – United Arab Emirates

Salary: AED 5,000 – 6,000

Job Description

We are seeking a dedicated and customer-oriented Customer Care Executive to manage customer interactions and ensure excellent service delivery. The ideal candidate will handle inquiries efficiently, resolve issues professionally, and maintain accurate customer records while working closely with internal teams.

Key Responsibilities

Handle customer inquiries via phone, email, or in person in a professional manner
Provide accurate information about products and services
Resolve customer complaints and issues promptly and effectively
Maintain and update customer records and reports
Coordinate with internal departments to ensure customer satisfaction
Follow company policies and service standards at all times

Requirements

Excellent communication and interpersonal skills
Customer-focused attitude with problem-solving abilities
Ability to work independently and as part of a team
Basic computer skills and familiarity with CRM systems
Prior experience in customer service is preferred

Benefits

Competitive salary package
Professional working environment
Career growth opportunities

If you want, I can also make a short WhatsApp version, a more formal corporate version, or add eligibility/experience requirements.

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Customer Care Executive