📢 We’re Hiring: Front Office Manager – Abu Dhabi

Sheraton Al Khalidiya Hotel is looking for a Front Office Manager to join our team.

📍 Location: Abu Dhabi, United Arab Emirates

Job Description

The Front Office Manager will lead and oversee all front office operations, ensuring exceptional guest experiences and smooth day-to-day functioning of the reception and concierge services.

Key Responsibilities

Manage daily front office operations, including reception, concierge, and guest services.
Ensure high standards of guest satisfaction and handle guest complaints effectively.
Train, supervise, and motivate front office staff to maintain professional service.
Monitor room availability, reservations, and check-in/check-out processes.
Collaborate with housekeeping and other departments to ensure a seamless guest experience.
Prepare reports on occupancy, revenue, and staff performance.

Requirements

Proven experience as a Front Office Manager in a hotel or hospitality environment.
Strong leadership, communication, and organizational skills.
Passion for delivering exceptional guest experiences.
Ability to work under pressure and maintain professionalism in a fast-paced environment

Sheraton Al Khalidiya Hotel jobs

Front Office Manager