Job Title: Store Manager

Job Summary

The Store Manager is responsible for overseeing daily store operations, ensuring excellent customer service, managing staff, and driving sales performance. This role involves maintaining store standards, controlling inventory, and achieving business targets.

Key Responsibilities

Manage and supervise day-to-day store operations
Lead, train, and motivate store staff to achieve sales goals
Ensure high levels of customer satisfaction through excellent service
Monitor sales performance and implement strategies to increase revenue
Maintain store appearance, cleanliness, and visual merchandising standards
Handle inventory management, stock control, and ordering
Manage budgets, expenses, and profitability
Resolve customer complaints and issues professionally
Ensure compliance with company policies and procedures
Prepare reports on sales, staff performance, and store activities

Required Skills & Qualifications

Proven experience as a Store Manager or similar retail role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Good understanding of sales principles and customer service practices
Ability to analyze sales data and make informed decisions
Problem-solving and decision-making skills
Basic knowledge of inventory and financial management
Proficiency in MS Office or retail management software

Education & Experience

Bachelor’s degree in Business Administration or related field (preferred)
2–5 years of experience in retail management

Key Competencies

Leadership
Customer focus
Sales-driven mindset
Organizational skills
Time management

If you want, I can tailor this for a specific industry (like supermarket, clothing, electronics, etc.) or make it shorter for a resume or job posting.

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Store Manager