Job Title: Account Manager

Job Summary

We are seeking a results-driven Account Manager to build and maintain strong client relationships, ensure customer satisfaction, and drive revenue growth. The role involves managing client accounts, understanding their needs, and coordinating with internal teams to deliver effective solutions.

Key Responsibilities

Manage and maintain relationships with existing clients
Act as the main point of contact for client communication
Understand client needs and provide suitable products/services
Identify opportunities for upselling and cross-selling
Prepare proposals, quotations, and contracts
Monitor account performance and ensure client satisfaction
Coordinate with internal departments (sales, marketing, operations)
Resolve client issues and ensure timely delivery of solutions
Track sales metrics and prepare regular reports
Achieve sales targets and business growth objectives

Required Skills & Qualifications

Proven experience in account management, sales, or customer relationship roles
Strong communication, negotiation, and interpersonal skills
Ability to manage multiple accounts simultaneously
Problem-solving and decision-making skills
Proficiency in MS Office and CRM software
Strong organizational and time management abilities

Educational Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field (preferred)

Key Competencies

Customer-focused mindset
Relationship-building skills
Strategic thinking
Attention to detail
Team collaboration

House OF measurement

Details

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Account Manager