📢 We’re Hiring: Front Office Manager – Abu Dhabi
Sheraton Al Khalidiya Hotel is looking for a Front Office Manager to join our team.
📍 Location: Abu Dhabi, United Arab Emirates
Job Description
The Front Office Manager will lead and oversee all front office operations, ensuring exceptional guest experiences and smooth day-to-day functioning of the reception and concierge services.
Key Responsibilities
- Manage daily front office operations, including reception, concierge, and guest services.
- Ensure high standards of guest satisfaction and handle guest complaints effectively.
- Train, supervise, and motivate front office staff to maintain professional service.
- Monitor room availability, reservations, and check-in/check-out processes.
- Collaborate with housekeeping and other departments to ensure a seamless guest experience.
- Prepare reports on occupancy, revenue, and staff performance.
Requirements
- Proven experience as a Front Office Manager in a hotel or hospitality environment.
- Strong leadership, communication, and organizational skills.
- Passion for delivering exceptional guest experiences.
- Ability to work under pressure and maintain professionalism in a fast-paced environment
