Logistics Coordinator

INDOGUNA DUBAI L.L.C. • Full-time • Dubai, United Arab Emirates • 2w ago

Position: Logistics Coordinator

Location: Dubai, UAE

Department: Logistics & Supply Chain

Job Summary:

The Logistics Coordinator will be responsible for the end-to-end coordination of import and export shipments via air and sea freight through Dubai’s ports and airports. The ideal candidate will be a proactive problem-solver with excellent communication skills, deep knowledge of UAE customs regulations, and hands-on experience with the Mirsal 2 system. Your primary goal is to ensure the smooth, timely, and cost-effective movement of goods from origin to final destination.

Key Responsibilities:

1. Shipment Coordination & Execution:

Plan, book, and coordinate the end-to-end movement of international shipments via air and ocean freight.
Monitor and track shipments from origin to destination, providing real-time updates to internal stakeholders and clients.
Manage documentation flow and ensure all parties are informed of shipment status and any potential delays.

2. Stakeholder Liaison & Communication:

Serve as the primary point of contact for shipping lines, airlines, freight forwarders, clearing agents, trucking companies, and customs officials.
Build and maintain strong relationships with service providers to negotiate rates and ensure priority service.
Collaborate closely with internal teams (sales, procurement, warehouse) and external consignees to align on delivery schedules.

3. Customs Clearance & Compliance:

Expertly handle all aspects of customs clearance for imports and exports using the Dubai Customs Mirsal 2 system.
Ensure full compliance with UAE customs regulations, Free Zone rules, and other governmental requirements.
Stay updated on changes in customs policies, tariffs, and documentation requirements.

4. Documentation Management:

Prepare, verify, and submit accurate shipping and customs documents, including but not limited to: Bills of Lading/Airway Bills, Commercial Invoices, Packing Lists, Certificates of Origin, and insurance documents.
Maintain organized and auditable records of all shipments and customs transactions.

5. Logistics & Final Mile Coordination:

Arrange and manage port handling, cargo inspections, and trucking services.
Coordinate the final delivery of cargo to the company warehouse or the consignee's designated location, ensuring all delivery requirements are met.

Qualifications & Skills:

Experience: Minimum of 2-3 years of proven experience in a freight forwarding or logistics coordination role within the UAE/GCC region.
Education: Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Technical Skills:
Mandatory: Proficiency in using Dubai Customs' Mirsal 2 system.
Strong computer skills (MS Office, especially Excel). Experience with logistics software (TMS) is a plus.
Industry Knowledge: In-depth understanding of Incoterms, sea/air freight procedures, and UAE customs regulations.
Soft Skills:
Excellent communication and negotiation skills in English (Arabic is a significant advantage).
Exceptional organizational skills and attention to detail.
Ability to work under pressure, manage multiple tasks, and solve problems efficiently.
A team player with a strong customer-service orientation.