Job Description: Technical Advisor / Payments Infrastructure Specialist
Job Summary
The Technical Advisor / Payments Infrastructure Specialist is responsible for the design, implementation, support, and optimization of payment infrastructure that enables secure, reliable, and high-performance payment processing. The role provides technical expertise for payment platforms, payment gateways, APIs, and integration with domestic and international payment networks. The specialist collaborates with business, operations, security, compliance, and technology teams to ensure payment systems are scalable, resilient, and compliant with industry standards.
Key Responsibilities
- Provide technical expertise for payment infrastructure, payment gateways, and transaction processing platforms.
- Design, implement, and maintain payment system architecture to ensure high availability and performance.
- Support integration with banks, payment service providers (PSPs), card networks, and payment schemes through APIs and messaging standards.
- Manage and support payment connectivity using protocols such as ISO 8583, ISO 20022, SWIFT, and REST/SOAP APIs.
- Troubleshoot payment processing issues, system failures, transaction exceptions, and connectivity problems.
- Monitor payment infrastructure performance and recommend improvements for system reliability and scalability.
- Collaborate with development teams during implementation, testing, deployment, and production support.
- Ensure compliance with security standards, including PCI DSS, encryption, authentication, and data protection requirements.
- Support payment platform upgrades, system migrations, and infrastructure modernization initiatives.
- Coordinate with infrastructure, database, network, cybersecurity, and vendor teams to resolve technical issues.
- Participate in disaster recovery planning, business continuity testing, and incident management.
- Maintain technical documentation, architecture diagrams, operational procedures, and support manuals.
- Evaluate emerging payment technologies and recommend solutions to improve operational efficiency and customer experience.
- Provide technical guidance and mentoring to junior engineers and support teams.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, Electronics, or a related discipline.
- Professional certifications in cloud platforms, networking, cybersecurity, or payments are an advantage.
- 5–8 years of experience in payment systems, financial technology, banking technology, or enterprise integration.
Required Skills
- Strong knowledge of payment systems, payment gateways, and transaction processing platforms.
- Experience with ISO 8583, ISO 20022, SWIFT messaging, SEPA, ACH, RTP, or other payment standards.
- Proficiency in REST APIs, SOAP web services, JSON, XML, and API integration technologies.
- Knowledge of databases such as Oracle, SQL Server, PostgreSQL, or MySQL.
- Familiarity with Linux/Unix and Windows server environments.
- Understanding of networking concepts, including TCP/IP, VPN, DNS, SSL/TLS, firewalls, and load balancers.
- Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud is desirable.
- Knowledge of DevOps tools, CI/CD pipelines, and container technologies (Docker, Kubernetes) is an advantage.
- Understanding of PCI DSS, cybersecurity principles, authentication, encryption, and fraud prevention.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Key Competencies
- Technical leadership
- System architecture and design
- Analytical thinking
- Problem-solving
- Risk assessment
- Collaboration and teamwork
- Customer-focused mindset
- Continuous learning and innovation
Key Performance Indicators (KPIs)
- Payment platform availability and uptime
- Transaction processing performance
- Incident response and resolution time
- Successful implementation of payment integrations
- System security and regulatory compliance
- Infrastructure scalability and reliability
- Reduction in payment failures and technical defects
- Delivery of projects within scope and timelines
Working Conditions
- Full-time position.
- Standard business hours with participation in on-call support, maintenance windows, and production deployments as required.
- May require collaboration with global teams, payment networks, technology vendors, and banking partners across different time zones.
