Job Title

Data Analysis & Decision Support Specialist

Job Description

Position Summary:

We are seeking a detail-oriented and analytical Data Analysis & Decision Support Specialist to transform data into actionable insights that support strategic and operational decision-making. The ideal candidate will collect, analyze, and interpret data, develop reports and dashboards, identify trends, and provide recommendations to improve business performance and drive informed decisions.

Key Responsibilities

Collect, clean, validate, and analyze data from multiple internal and external sources.
Develop reports, dashboards, and visualizations to monitor key business performance indicators (KPIs).
Interpret data trends and provide actionable insights to support strategic and operational decisions.
Collaborate with business stakeholders to understand reporting requirements and analytical needs.
Perform ad hoc analysis to address business challenges and identify improvement opportunities.
Support forecasting, budgeting, and business planning through data-driven analysis.
Ensure data accuracy, consistency, and integrity across reporting systems.
Automate recurring reports and improve reporting efficiency where possible.
Present analytical findings and recommendations to management in a clear and concise manner.
Maintain documentation for data sources, methodologies, and reporting processes.
Stay updated on analytics tools, business intelligence technologies, and industry best practices.

Required Qualifications

Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Business Analytics, Economics, or a related field.
2–5 years of experience in data analysis, business intelligence, or decision support.
Proficiency in Microsoft Excel and data visualization tools such as Power BI, Tableau, or Looker.
Experience with SQL for querying and managing data.
Strong analytical, problem-solving, and critical thinking skills.
Ability to interpret complex data and communicate insights to non-technical stakeholders.

Preferred Skills

Experience with Python or R for data analysis and automation.
Knowledge of data warehousing and ETL processes.
Familiarity with statistical analysis and forecasting techniques.
Experience working with ERP or CRM systems.
Strong presentation and stakeholder management skills.
Understanding of business operations and performance management.

Key Competencies

Data analysis
Business intelligence
Data visualization
Reporting and dashboard development
Statistical analysis
Decision support
Problem-solving
Data quality management
Communication and presentation
Continuous improvement

Working Conditions

Office-based, hybrid, or remote depending on organizational requirements.
May collaborate with cross-functional teams across multiple business units.
Ability to manage multiple analytical projects and meet reporting deadlines.

Employment Type

Full-time
Contract

Data Analysis & Decision Support jobs

Data Analysis & Decision Support