Job Title
Data Analysis & Decision Support Specialist
Job Description
Position Summary:
We are seeking a detail-oriented and analytical Data Analysis & Decision Support Specialist to transform data into actionable insights that support strategic and operational decision-making. The ideal candidate will collect, analyze, and interpret data, develop reports and dashboards, identify trends, and provide recommendations to improve business performance and drive informed decisions.
Key Responsibilities
- Collect, clean, validate, and analyze data from multiple internal and external sources.
- Develop reports, dashboards, and visualizations to monitor key business performance indicators (KPIs).
- Interpret data trends and provide actionable insights to support strategic and operational decisions.
- Collaborate with business stakeholders to understand reporting requirements and analytical needs.
- Perform ad hoc analysis to address business challenges and identify improvement opportunities.
- Support forecasting, budgeting, and business planning through data-driven analysis.
- Ensure data accuracy, consistency, and integrity across reporting systems.
- Automate recurring reports and improve reporting efficiency where possible.
- Present analytical findings and recommendations to management in a clear and concise manner.
- Maintain documentation for data sources, methodologies, and reporting processes.
- Stay updated on analytics tools, business intelligence technologies, and industry best practices.
Required Qualifications
- Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Business Analytics, Economics, or a related field.
- 2–5 years of experience in data analysis, business intelligence, or decision support.
- Proficiency in Microsoft Excel and data visualization tools such as Power BI, Tableau, or Looker.
- Experience with SQL for querying and managing data.
- Strong analytical, problem-solving, and critical thinking skills.
- Ability to interpret complex data and communicate insights to non-technical stakeholders.
Preferred Skills
- Experience with Python or R for data analysis and automation.
- Knowledge of data warehousing and ETL processes.
- Familiarity with statistical analysis and forecasting techniques.
- Experience working with ERP or CRM systems.
- Strong presentation and stakeholder management skills.
- Understanding of business operations and performance management.
Key Competencies
- Data analysis
- Business intelligence
- Data visualization
- Reporting and dashboard development
- Statistical analysis
- Decision support
- Problem-solving
- Data quality management
- Communication and presentation
- Continuous improvement
Working Conditions
- Office-based, hybrid, or remote depending on organizational requirements.
- May collaborate with cross-functional teams across multiple business units.
- Ability to manage multiple analytical projects and meet reporting deadlines.
Employment Type
