Director of Food & Beverage - 5* Hotel, Madinah, KSA**

Location: Madinah, Saudi Arabia

Industry: 5-Star Hospitality / Hotel

Job Type: Full-time, Executive Level

Expected Joining Date: 45-60 Days or Less

Position Summary

We are seeking a highly experienced and dynamic Director of Food & Beverage to lead and oversee all F&B operations for our prestigious 5-star hotel in Madinah. The ideal candidate will be a strategic leader with a proven track record in managing large-scale, complex F&B departments, with a particular emphasis on world-class banquet and event operations. This role demands a hands-on visionary who can drive revenue, ensure exceptional guest satisfaction, and maintain the highest standards of quality and service.

Key Responsibilities

Strategic Leadership & Financial Management:
Develop and execute the annual F&B business plan and budget.
Drive revenue maximization and profit margins across all outlets (restaurants, bars, banquets, room service, etc.).
Analyze financial reports, monitor budgets, and implement cost-control measures without compromising quality.
Set and achieve key performance indicators (KPIs) for revenue, profitability, and guest satisfaction.
Banquet & Event Operations:
Provide direct oversight and leadership for the hotel's large banquet operations, including conferences, weddings, and gala events.
Collaborate with the Sales and Events teams to plan and execute flawless events, from proposal to completion.
Ensure all banquet services meet the highest standards of presentation, timing, and guest experience.
Operational Excellence:
Oversee the daily operations of all F&B outlets, ensuring consistency and the highest level of service.
Implement and maintain standard operating procedures (SOPs) for all service areas.
Ensure compliance with all health, safety, and sanitation standards (HACCP).
Team Management & Development:
Lead, mentor, and motivate a large, diverse F&B team, including managers, chefs, and service staff.
Drive a culture of excellence, professionalism, and continuous improvement.
Oversee recruitment, training, performance reviews, and career development plans for the department.
Guest Experience & Quality Assurance:
Actively seek and respond to guest feedback to continuously enhance the F&B offering.
Maintain the hotel's reputation by ensuring all F&B services are of a 5-star standard.
Resolve any guest complaints promptly and effectively.
Concept Development & Innovation:
Contribute to the creation of new F&B concepts, menus, and promotional activities to keep the offerings fresh and competitive.
Stay abreast of market trends and competitor activity.

Qualifications & Experience

Minimum of 12 years of progressive experience in Food & Beverage management, with a significant portion within 5-star international hotel chains.
Mandatory and proven experience in managing large and high-volume banquet operations.
Previous experience in the Middle East, particularly in Saudi Arabia, is a strong advantage.
Must be available to join and relocate within 45 to 60 days.
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Skills & Competencies

Exceptional leadership, interpersonal, and communication skills.
Strong financial acumen with expertise in budgeting, P&L management, and cost control.
Proven ability to drive sales and enhance guest satisfaction.
Excellent problem-solving and decision-making abilities.
Cultural sensitivity and ability to lead a multicultural team.
Fluency in English is essential; knowledge of Arabic is a plus.

Compensation & Benefits

Basic Salary: SAR 20,000 per month
Housing Allowance (HRA): Provided
Transportation Allowance: Provided
Family Benefits: As per company policy (typically includes family visa, medical insurance, and flight tickets)
Additional benefits as per the hotel's standard executive package.

Director of Food & Beverage jobs

Director of Food & Beverage