Executive Assistant to the General Manager

Reports To: General Manager

Job Summary:

The Executive Assistant provides high-level, confidential administrative and strategic support to the General Manager (GM). This role requires exceptional discretion, professionalism, and a comprehensive understanding of hotel operations. The EA acts as a gatekeeper, liaison, and project coordinator, enabling the GM to focus on strategic leadership.

Key Responsibilities:

Manage the GM’s complex calendar, schedule appointments, coordinate travel arrangements, and prepare itineraries.
Screen and prioritize all incoming communications (phone, email, mail) for the GM.
Prepare, proofread, and edit correspondence, reports, presentations, and confidential documents on behalf of the GM.
Organize and coordinate executive leadership meetings, take minutes, and track action items.
Act as a liaison between the GM and other department heads, ownership, corporate offices, and key external stakeholders.
Handle sensitive information with the utmost confidentiality and discretion.
Manage special projects as assigned by the GM, often involving research, data compilation, and coordination across multiple departments.
Process expenses and maintain an organized filing system for the executive office.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Minimum 5 years of experience as an Executive Assistant, preferably supporting C-level executives in the hospitality industry.
Impeccable professional demeanor and ability to interact with high-profile individuals.
Advanced proficiency in Microsoft Office and excellent business writing skills.
Proactive, resourceful, and able to anticipate needs. Ability to work independently with minimal supervision under tight deadlines.
Absolute discretion and integrity in handling confidential business and personnel matters.

Executive Assistant to the General Manager jobs

Executive Assistant to the General Manager