Food & Beverage Associate (Female preferred)

Job Title: Food & Beverage Associate

Department: Food & Beverage

Reports To: Restaurant Manager / Outlet Supervisor

Job Summary:

The Food & Beverage Associate is a key ambassador for the hotel’s dining outlets, responsible for delivering impeccable and memorable service to our guests. This role requires a professional with a passion for hospitality, a keen eye for detail, and the ability to work efficiently in a fast-paced environment. The associate will ensure that all service standards are met or exceeded, contributing to overall guest satisfaction and outlet profitability.

Key Responsibilities:

Guest Service:
Provide warm, attentive, and personalized service to all guests from arrival to departure.
Have thorough knowledge of all menu items, ingredients, preparation methods, and beverage offerings to make recommendations.
Accurately take food and beverage orders, relay them to the kitchen/bar, and serve them promptly and correctly.
Anticipate guest needs and handle any requests or complaints promptly and professionally.
Service Operations:
Perform opening and closing duties as per standard operating procedures.
Set up and maintain dining areas, ensuring they are clean, well-stocked, and properly arranged.
Handle cash and card transactions accurately using the POS system.
Follow all hygiene, sanitation, and safety protocols (HACCP) meticulously.
Teamwork & Standards:
Collaborate effectively with kitchen staff, bartenders, and other team members to ensure seamless service.
Maintain a polished and professional appearance at all times, adhering to the hotel’s grooming standards.
Participate in training sessions and team meetings.
Assist in maintaining stock levels and inventory of service items.

Qualifications & Experience:

High school diploma or equivalent; certification in hospitality is a plus.
Minimum of 1-2 years of experience as a server or F&B associate in a reputable hotel, restaurant, or lounge.
Exceptional customer service skills and a pleasant, guest-oriented personality.
Ability to work flexible hours, including evenings, weekends, and holidays.
Strong communication skills in English; knowledge of additional languages is beneficial.
(Note: "Female preferred" is indicated, which may be for specific outlet requirements, such as a ladies' section or team balance. This should be compliant with local labor laws.)

Food & Beverage Associate (Female preferred) jobs

Food & Beverage Associate (Female preferred)