Job Description: HR Specialist (E-Commerce)

Position: HR Specialist (Mid-Level)

Industry: E-Commerce / Retail Technology

Location: Dubai, UAE

About the Role:

We are a dynamic player in the fast-paced E-commerce sector, seeking a dedicated and knowledgeable HR Specialist to join our growing team in Dubai. This role is perfect for a mid-level professional who thrives in a digital-first environment and is passionate about building talent and culture in the UAE's competitive landscape. Direct experience in E-commerce or a related high-volume, tech-driven industry is essential for success.

Key Responsibilities:

Core HR Functions:

Manage the full employee lifecycle for assigned business units, from onboarding to offboarding.
Serve as the primary point of contact for employee inquiries, providing guidance on HR policies, UAE labor law, and company procedures.
Maintain accurate and up-to-date employee records in the HRIS.
Support payroll processing by providing accurate data on attendance, leaves, and changes.
Assist in the development and implementation of HR policies and initiatives.

E-Commerce & Talent Focus:

Recruitment: Partner with hiring managers to identify staffing needs, source candidates (with a focus on digital, marketing, logistics, and tech roles), coordinate interviews, and manage the offer process.
Performance Management: Facilitate the performance review cycle, guiding managers on goal-setting, feedback, and development plans suited for agile teams.
Employee Engagement: Develop and execute initiatives to boost engagement, retention, and culture within a often fast-paced and remote/hybrid work setting.
Compliance: Ensure all HR practices comply with the UAE Federal Labour Law and relevant free zone regulations.

Requirements (Must-Have):

Minimum 3-5 years of generalist HR experience, with at least 2 years specifically within an E-commerce, digital retail, or technology company in the UAE.
In-depth, practical knowledge of UAE labor laws and visa processes.
Proven experience in recruitment, employee relations, and HR administration.
Excellent communication and interpersonal skills, with cultural sensitivity.
Ability to work independently, manage multiple priorities, and adapt to the rapid pace of an E-commerce business.
Bachelor’s degree in Human Resources, Business Administration, or a related field.

Preferred Qualifications:

HR certification (e.g., CIPD, SHRM).
Experience with HRIS platforms.
Understanding of the unique HR challenges in scaling E-commerce operations.

What We Offer:

A key role in a growing and innovative company.
Opportunities for professional development.
Competitive compensation and benefits package.

HR Specialist (E-Commerce) jobs

HR Specialist (E-Commerce)