Job Title: Manager – HR Operations

Role Overview:

The Manager – HR Operations is responsible for overseeing and optimizing day-to-day HR processes, ensuring compliance with company policies and labor laws, and delivering efficient HR services across the organization. This role focuses on process improvement, employee lifecycle management, and HR system effectiveness.

Key Responsibilities:

1. HR Operations Management

Oversee end-to-end HR operations including onboarding, offboarding, payroll coordination, and employee records management
Ensure smooth execution of HR processes and adherence to policies

2. Employee Lifecycle Management

Manage hiring documentation, induction, confirmation, transfers, and exit formalities
Maintain accurate and up-to-date employee data

3. Policy Implementation & Compliance

Ensure compliance with local labor laws and internal HR policies
Update and implement HR policies as required

4. HR Systems & Data Management

Manage HRIS (Human Resource Information Systems) and ensure data integrity
Generate HR reports, dashboards, and analytics for decision-making

5. Payroll & Benefits Administration

Coordinate with finance for payroll processing and statutory compliance
Manage employee benefits programs (insurance, leave, etc.)

6. Process Improvement

Identify gaps in HR processes and implement automation or improvements
Drive standardization and efficiency across HR functions

7. Employee Support & Query Resolution

Act as a point of contact for employee HR-related queries
Ensure timely resolution of issues and high employee satisfaction

8. Team Leadership (if applicable)

Lead and mentor HR operations team members
Set performance goals and monitor team productivity

Qualifications & Skills:

Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field
5–10 years of experience in HR operations or shared services
Strong knowledge of labor laws and statutory compliance
Experience with HRIS systems and payroll processes
Excellent organizational, analytical, and problem-solving skills
Strong interpersonal and communication abilities

Key Competencies:

Attention to detail
Process orientation
Confidentiality and integrity
Stakeholder management
Time management and multitasking

Preferred Experience:

Experience in handling large employee bases
Exposure to HR automation tools or digital transformation initiatives
Experience in shared services or multinational environments

Manager -HR Operation jobs

Manager -HR Operation