Operations / Event Manager — Job Description

Job Title

Operations / Event Manager

Job Summary

The Operations / Event Manager is responsible for planning, coordinating, and executing events while ensuring smooth day-to-day operational activities. This role involves managing logistics, vendors, budgets, staff coordination, client communication, and on-site event execution to deliver successful events and efficient operations.

Key Responsibilities

Event Management

Plan and execute corporate events, conferences, exhibitions, weddings, launches, and promotional activities.
Coordinate event schedules, venues, vendors, and suppliers.
Manage event budgets and track expenses.
Handle event registrations, guest management, and hospitality.
Supervise event setup, execution, and dismantling.
Ensure compliance with safety and venue regulations.
Troubleshoot issues during events and provide quick solutions.

Operations Management

Oversee daily operational activities and workflow efficiency.
Coordinate with internal teams and external stakeholders.
Maintain operational records, reports, and documentation.
Monitor inventory, equipment, and resource allocation.
Develop and improve operational processes.
Ensure quality standards and customer satisfaction.

Team & Vendor Coordination

Lead and supervise event staff and support teams.
Negotiate contracts and pricing with vendors.
Build relationships with clients, suppliers, and partners.
Conduct team briefings and post-event reviews.

Required Skills

Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Leadership and team management
Budgeting and negotiation skills
Problem-solving and crisis management
Time management and attention to detail
Proficiency in Microsoft Office and event management tools

Qualifications

Bachelor’s degree in Event Management, Business Administration, Hospitality, Marketing, or related field
2–5 years of experience in operations or event management (preferred)
Experience handling corporate or large-scale events is an advantage

Preferred Qualities

Ability to work under pressure and flexible hours
Creative thinking and adaptability
Strong customer service orientation
Knowledge of event production and logistics

KPIs / Performance Metrics

Successful event execution
Budget adherence
Client satisfaction scores
Operational efficiency
Vendor and team performance
Timely completion of projects

Work Environment

Office-based with frequent travel to event venues
May require weekend and evening work depending on event schedules

Operations / Event Manager jobs

Operations / Event Manager