Job Description – Operations Executive (Freight Forwarding & Customs)

📍 Location: Dubai, UAE

💰 Salary: AED 6,000 per month

We are seeking a detail-oriented, proactive Operations Executive to support daily freight-forwarding and customs-clearance operations. The ideal candidate will have hands-on experience with UAE customs procedures, shipping documentation, and logistics coordination to ensure smooth and compliant import and export operations.

Key Responsibilities

Authenticate and verify shipping, customs, and trade-related documents.
Process Bill of Entry (BOE) transactions through Emirsal 2.
Manage CALOGI transactions, Air Way Bills (AWBs), Export Declarations, and other shipping documentation.
Coordinate shipment collection, transportation, warehousing, and final delivery.
Submit exit documents to Dubai Customs and ensure timely customs clearance.
Liaise with airlines, freight agents, DNATA, customs authorities, transport providers, and internal departments.
Update job cards and maintain accurate operational records and documentation.
Prepare daily operational and shipment status reports.
Monitor shipment progress and resolve operational issues promptly.
Ensure compliance with UAE Customs regulations, ISO standards, and company policies.
Support continuous process improvements to enhance operational efficiency.

Requirements

Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
Minimum 2–4 years of experience in freight forwarding, customs clearance, or logistics operations within the UAE.
Mandatory hands-on experience with Emirsal 2 and CALOGI.
Strong knowledge of Dubai Customs regulations, import/export procedures, and shipping documentation.
Excellent communication, coordination, and organizational skills.
Proficiency in Microsoft Office applications (Word, Excel, Outlook).
Ability to work under pressure, manage multiple shipments, and meet deadlines.
Strong attention to detail and problem-solving skills.

What We Offer

Competitive salary of AED 6,000 per month.
Opportunity to work with a leading logistics and freight forwarding organization.
Professional growth and career development opportunities.
Dynamic and collaborative work environment.

Operations Executive (Freight Forwarding & Customs) jobs

Operations Executive (Freight Forwarding & Customs)