Operations Manager (Healthcare)

Location: Abu Dhabi, UAE

Department: Operations

Reporting To: Chief Executive Officer / Regional Director

About the Role

We are seeking a dynamic and experienced Operations Manager to oversee and optimize the daily operations of our healthcare facility in Abu Dhabi. The ideal candidate will be a strategic leader with a proven track record in healthcare management, particularly within long-term care settings. You will be responsible for ensuring operational excellence, regulatory compliance, and the highest standards of patient care while driving efficiency and fostering a collaborative team environment.

Key Responsibilities

Operational Leadership & Management:

Plan, direct, and coordinate all non-clinical operations of the facility, ensuring seamless daily functioning.
Develop, implement, and monitor operational policies, procedures, and performance standards.
Oversee facility management, including maintenance, supply chain, procurement, housekeeping, security, and dietary services.
Manage departmental budgets, control costs, and optimize resource allocation.

Clinical Operations Support:

Work closely with the Director of Nursing and medical leadership to support clinical operations and ensure a integrated care environment.
Streamline processes that interface between clinical and non-clinical departments (e.g., admissions, patient flow, medical records).

Compliance & Regulations:

Ensure full compliance with all UAE and Abu Dhabi healthcare regulations, standards, and accreditation requirements (e.g., DOH, DHA, JCI, CBAHI).
Lead preparations for and manage all regulatory inspections and audits.
Maintain up-to-date knowledge of healthcare laws, facility licensing, and health and safety codes.

Performance & Data Analysis:

Utilize data analysis to interpret operational metrics, identify trends, and drive data-informed decision-making.
Prepare detailed reports and performance dashboards for senior management.
Implement quality improvement initiatives based on data insights.

Team Leadership & Development:

Lead, mentor, and manage a multidisciplinary operations team.
Foster a culture of accountability, professionalism, and continuous improvement.
Conduct performance reviews and support professional development.

Strategic Planning & Communication:

Develop and present compelling business cases, operational reviews, and strategic plans using advanced PowerPoint and MS Office skills.
Communicate effectively with stakeholders at all levels, including senior management, staff, patients, and families.

Qualifications & Experience

Bachelor’s degree in Healthcare Administration, Business Management, or a related field. A Master’s degree (e.g., MHA, MBA) is preferred.
Minimum of 5-7 years of progressive operations management experience within the healthcare sector.
Essential: Proven experience handling hospital operations.
Highly Preferred: Direct experience in Long-Term Care, Rehabilitation, or Geriatric care facilities.
In-depth, current knowledge of UAE and Abu Dhabi healthcare facility regulations and compliance.
Demonstrated experience in budget management and financial oversight.

Required Skills & Competencies

Strategic & Analytical: Excellent data analysis, interpretation, and problem-solving skills.
Leadership: Strong decision-making, team management, and motivational abilities.
Communication: Superior verbal and written communication and presentation skills.
Technological Proficiency: Advanced skills in MS Office Suite, with specific expertise in creating professional PowerPoint presentations.
Personal Attributes: High integrity, resilience, cultural sensitivity, and a patient-centric approach.

What We Offer

A competitive, tax-free salary and comprehensive benefits package.
The opportunity to play a pivotal role in a reputable healthcare organization in Abu Dhabi.
A professional and supportive work environment.
Career growth and development opportunities.

Operations Manager (Healthcare) jobs

Operations Manager (Healthcare)