Job Title: Outlet Manager – Sports Bar

Job Summary:

The Outlet Manager is responsible for overseeing the daily operations of the sports bar, ensuring excellent customer service, maximizing revenue, maintaining high standards of food and beverage quality, and managing staff efficiently. The role requires strong leadership, operational expertise, and a passion for hospitality and sports entertainment.

Key Responsibilities:

1. Operations Management

Oversee day-to-day operations of the sports bar, including opening and closing procedures

Ensure smooth service during peak hours, live sports events, and special promotions

Maintain cleanliness, ambiance, and overall guest experience

2. Customer Service

Ensure high levels of customer satisfaction through excellent service

Handle guest complaints professionally and resolve issues promptly

Build a loyal customer base through engagement and personalized service

3. Staff Management

Recruit, train, schedule, and supervise bar and service staff

Monitor staff performance and provide feedback and coaching

Ensure team adherence to company policies and service standards

4. Financial Management

Monitor sales, expenses, and profitability of the outlet

Control costs including labor, inventory, and wastage

Prepare reports on daily/weekly performance and revenue

5. Inventory & Supply Management

Manage stock levels of beverages, food, and bar supplies

Coordinate with vendors and ensure timely procurement

Conduct regular inventory checks and minimize losses

6. Marketing & Promotions

Plan and execute promotions, events, and game-night specials

Collaborate with marketing teams to attract customers

Leverage sports events to drive footfall and sales

7. Compliance & Safety

Ensure compliance with health, safety, and licensing regulations

Maintain hygiene standards in line with local laws

Enforce responsible alcohol service practices

Requirements:

Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

3–5+ years of experience in bar/restaurant management, preferably in a sports bar or high-volume outlet

Strong leadership and team management skills

Excellent communication and customer service abilities

Knowledge of food & beverage operations and inventory control

Ability to work flexible hours, including evenings, weekends, and holidays

Key Skills:

Leadership & Team Management

Customer Relationship Management

Financial & Cost Control

Event Planning & Execution

Problem-Solving

Multitasking in a fast-paced environment

Working Conditions:

Fast-paced, high-energy environment

Requires standing for extended periods

Work aligned with sports schedules and peak nightlife hours

OUTLET MANAGER-SPORTS BAR jobs

OUTLET MANAGER-SPORTS BAR