We are looking for an experienced and dynamic Store Manager to lead the Calliope retail store and deliver an exceptional in-store customer experience. The ideal candidate will have a strong background in fashion retail, team leadership, and store operations, with a proven ability to drive sales performance and maintain brand standards.

This role requires a commercially driven professional who can balance operational excellence with customer engagement while leading a high-performing team.

Key Responsibilities:

Manage day-to-day store operations to ensure smooth functioning
Drive store sales and achieve monthly and annual targets
Lead, motivate, and develop the store team to deliver high performance
Ensure exceptional customer service and a premium shopping experience
Monitor KPIs such as sales, conversion rates, and customer satisfaction
Implement strategies to increase footfall and maximize revenue
Oversee visual merchandising to ensure brand standards are maintained
Ensure store presentation, cleanliness, and organization at all times
Manage inventory, stock levels, and replenishment processes
Analyze sales reports and identify opportunities for improvement
Handle customer complaints and resolve issues professionally
Train and coach team members on sales techniques and product knowledge
Ensure compliance with company policies and procedures
Coordinate with head office on promotions, campaigns, and operations
Maintain proper staffing levels and manage shift schedules
Conduct regular team meetings and performance reviews
Ensure loss prevention and security measures are followed
Stay updated on fashion trends and competitor activities

Requirements:

Minimum 3 years of experience as a Fashion Store Manager
Strong experience in retail operations, sales growth, and visual merchandising
Proven leadership and team management skills
Excellent customer service and interpersonal skills
Strong communication skills
Fluency in Arabic and English (mandatory)

Preferred Qualifications:

Experience with international or premium fashion brands
Strong understanding of retail KPIs and performance metrics
Experience in UAE retail market

Skills & Competencies:

Leadership and team management
Sales-driven and result-oriented mindset
Strong problem-solving abilities
Customer-focused approach
Organizational and multitasking skills
Attention to detail
Professional appearance and attitude

Working Conditions:

Retail store environment
Flexible working hours including weekends and holidays
Target-driven and fast-paced setting

Benefits:

Competitive salary package
Incentives based on performance
Career growth opportunities within Al Fahim HQ
Exposure to international fashion retail standards

Store Manager – Fashion Retail jobs

Store Manager – Fashion Retail