Urgent Hiring!!
Job Role: Operations Manager (F&B)
Location: Kingdom of Bahrain
Job Purpose:
The F&B Operations Manager will spearhead the development and execution of our dynamic F&B portfolio. In this pivotal role, he/she will be instrumental in shaping the future of our culinary offerings, from meticulous pre-opening planning to the seamless delivery of exceptional guest experiences.
Job Description
Pre-Opening:
· Oversee the pre-opening process for new restaurants, ensuring adherence to brand standards, operational efficiency, and budget targets.
· Recruit, train, and onboard new staff, fostering a positive and collaborative team environment.
· Develop and implement operational procedures and training manuals.
Financial Planning & Forecasting:
· Develop and implement annual and quarterly budgets for each restaurant, including labor,food cost, beverage cost, and other operating expenses.
· Monitor actual performance against budgets and identify areas for cost savings or revenue growth.
· Create sales forecasts and adjust operational plans based on anticipated demand.
· Partner with the finance team to analyze financial data and develop strategies to improve profitability.
· Manage capital expenditure budgets for equipment and maintenance needs.
Operations Management:
· Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and drive profitability.
· Ensure compliance with all food safety and sanitation regulations.
· Manage inventory and procurement, optimizing costs and maintaining quality standards.
· Work with the corporate team to develop and implement new initiatives and policies.
Staff Management:
· Lead and motivate teams to deliver exceptional guest service while maintaining cost control and brand consistency.
· Conduct performance reviews and provide ongoing coaching and development to team members.
· Identify and implement strategies to improve staff retention and reduce turnover.
Guest Experience:
· Create a warm and welcoming atmosphere for guests, exceeding their expectations at every touchpoint.
· Proactively resolve guest complaints and address any concerns in a timely and professional manner.
· Track and analyze guest feedback to identify opportunities for improvement.
