Job Description – Business Development / Sales Executive
Job Title: Business Development / Sales Executive
Department: Sales & Business Development
Reports To: Sales Manager / Business Development Manager
Location: [Location]
Employment Type: Full-Time
Job Summary
The Business Development / Sales Executive is responsible for identifying new business opportunities, generating leads, building client relationships, and achieving sales targets. The role involves promoting company products and services, negotiating contracts, and contributing to overall business growth and market expansion.
Key Responsibilities
Business Development
- Identify and develop new business opportunities through market research, networking, referrals, and prospecting.
- Generate and qualify leads to build a strong sales pipeline.
- Establish and maintain relationships with prospective and existing clients.
- Conduct market analysis to identify customer needs, industry trends, and competitor activities.
Sales Activities
- Present and promote company products and services to potential clients.
- Conduct client meetings, presentations, and product demonstrations.
- Prepare and submit quotations, proposals, and sales contracts.
- Negotiate pricing, terms, and agreements to secure business opportunities.
- Follow up on inquiries and convert leads into successful sales.
Client Relationship Management
- Maintain strong customer relationships to ensure client satisfaction and retention.
- Address customer concerns and coordinate with internal teams to resolve issues.
- Provide after-sales support and ensure high levels of customer service.
Reporting & Administration
- Maintain accurate records of sales activities, customer interactions, and opportunities.
- Prepare sales reports and forecasts for management review.
- Update customer information in CRM systems and databases.
- Achieve monthly, quarterly, and annual sales targets.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- 1–3 years of experience in sales, business development, or customer relationship management (preferred).
- Fresh graduates with strong communication and sales aptitude may also be considered.
Skills & Competencies
- Excellent communication, negotiation, and presentation skills.
- Strong interpersonal and relationship-building abilities.
- Sales and target-oriented mindset.
- Ability to identify and pursue new business opportunities.
- Proficiency in Microsoft Office and CRM software.
- Strong problem-solving and decision-making skills.
- Self-motivated with the ability to work independently and as part of a team.
Key Performance Indicators (KPIs)
- Achievement of sales and revenue targets.
- Number of new clients acquired.
- Lead conversion rate.
- Customer retention and satisfaction levels.
- Growth of sales pipeline and business opportunities.
- Timely submission of reports and CRM updates.
Working Conditions
- Office-based with regular client meetings and field visits as required.
- May require local travel for business development activities and customer engagements.
- Performance-driven environment with sales targets and deadlines.
