WAITERS/WAITRESSES

Location: Malta (Restaurants, Hotels, Cafés)

Contract: Full-time, Permanent

Overview:

We are looking for friendly, professional, and efficient Waiters/Waitresses to provide exceptional table service. You will be the face of the establishment, ensuring guests have a memorable dining experience from arrival to departure.

Key Responsibilities:

Greet guests warmly, escort them to their tables, and present menus.
Possess in-depth knowledge of the menu (ingredients, preparation methods) and daily specials to make recommendations.
Take accurate food and drink orders, using the POS system correctly.
Serve food and beverages promptly, adhering to service standards.
Check in with guests during their meal to ensure satisfaction.
Handle guest inquiries and complaints politely and efficiently, escalating when necessary.
Process payments and ensure correct billing.
Set up, clear, and clean tables efficiently, maintaining a tidy dining area.
Assist in restocking side stations, polishing cutlery/glassware, and basic opening/closing duties.
Work closely with the kitchen and bar teams to ensure smooth service flow.

Requirements:

Previous experience as a Waiter/Waitress in a fast-paced restaurant or hotel.
Excellent customer service and communication skills.
Positive, can-do attitude and a professional appearance.
Ability to multitask, stay organized, and work well under pressure.
Team player with a strong work ethic.
Fluency in English is essential; knowledge of other languages (Italian, French, German) is a major advantage in Malta.
Flexibility to work shifts, including evenings, weekends, and holidays.

WAITERS/WAITRESSES jobs

WAITERS/WAITRESSES