Store Manager – Job Description
Position: Store Manager
Employment Type: Full-time
Role Summary
The Store Manager is responsible for overseeing the daily operations of a store or warehouse, ensuring efficient inventory management, staff supervision, customer service, and compliance with company policies. The role focuses on maximizing operational efficiency, maintaining accurate stock records, and achieving business targets.
Key Responsibilities
- Manage day-to-day store operations and ensure smooth workflow.
- Supervise store staff, assign duties, and monitor performance.
- Maintain accurate inventory records and stock levels.
- Coordinate receiving, storage, and issuance of materials/products.
- Conduct regular stock counts and inventory audits.
- Monitor reorder levels and coordinate procurement activities.
- Ensure proper storage, handling, and safety procedures.
- Prepare inventory, sales, and operational reports.
- Address customer inquiries and resolve operational issues.
- Ensure compliance with company policies and regulatory requirements.
Requirements
- Bachelor's degree in Business Administration, Commerce, Supply Chain, or a related field.
- Proven experience as a Store Manager, Warehouse Manager, or similar role.
- Strong knowledge of inventory control and stock management.
- Experience with ERP or inventory management software.
- Good leadership, communication, and organizational skills.
- Proficiency in Microsoft Excel and reporting tools.
Preferred Skills
- Experience in manufacturing, construction, retail, or joinery industries.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks and meet deadlines.
- Knowledge of warehouse safety and logistics practices.
Key Performance Indicators (KPIs)
- Inventory accuracy
- Stock availability and turnover
- Reduction in stock losses and discrepancies
- Timely order fulfillment
- Team productivity and operational efficiency
- Compliance with safety and company procedures
