Job Description: HR & Office Manager
Job Title: HR & Office Manager
Job Summary
We are seeking a responsible, well-organized, and proactive HR & Office Manager to manage human resource functions and oversee daily office administration. The candidate will be responsible for recruitment, employee records, attendance and leave management, payroll coordination, office operations, and administrative support. The ideal candidate should have strong communication, organizational, leadership, and problem-solving skills to ensure the smooth functioning of the organization.
Key Responsibilities
1. Human Resources Management
- Manage the end-to-end recruitment process, including job postings, CV screening, interview scheduling, and candidate selection coordination.
- Handle employee onboarding, joining formalities, appointment letters, and exit procedures.
- Maintain employee personal files, attendance records, leave registers, and employment documentation.
- Monitor employee attendance, punctuality, working hours, and overtime.
- Coordinate with the accounts department for monthly payroll processing, salary inputs, and employee benefits.
- Prepare HR documents, including offer letters, appointment letters, experience certificates, and warning letters.
- Implement company HR policies, procedures, and workplace rules.
- Handle employee queries, grievances, and routine workplace issues.
- Coordinate employee performance reviews, training, and development activities.
- Maintain confidentiality of employee information and company records.
- Assist management with workforce planning, employee discipline, and staff welfare activities.
- Support compliance with applicable labour laws and statutory requirements.
2. Office Administration
- Oversee daily office operations and ensure the smooth functioning of administrative activities.
- Manage office correspondence, emails, telephone calls, and general enquiries.
- Maintain office files, registers, contracts, licences, and important documents.
- Monitor stationery, office supplies, equipment, and other administrative requirements.
- Coordinate with vendors, service providers, and maintenance personnel.
- Supervise housekeeping and maintain a clean, organized, and professional office environment.
- Coordinate meetings, appointments, travel arrangements, and internal communications.
- Monitor administrative expenses and maintain relevant records.
- Coordinate with sales, accounts, purchase, stores, and project departments.
- Monitor company assets and ensure proper maintenance of office equipment and facilities.
- Prepare administrative reports and provide regular updates to management.
- Ensure office procedures are followed and administrative tasks are completed on time.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.
- Relevant experience in HR management and office administration is preferred.
- Good knowledge of recruitment, employee documentation, attendance management, and payroll coordination.
- Knowledge of MS Office, especially Excel, Word, and email.
- Familiarity with HR software, ERP systems, or payroll software is an advantage.
Required Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Good leadership and team coordination skills.
- Knowledge of HR policies and basic labour law compliance.
- Strong documentation, reporting, and record-keeping abilities.
- High level of integrity and confidentiality.
- Good problem-solving and decision-making skills.
- Ability to work independently and coordinate with multiple departments.
Key Performance Indicators (KPIs)
- Timely recruitment and onboarding of employees.
- Accuracy of employee records and attendance reports.
- Timely coordination of monthly payroll activities.
- Efficient office administration and cost control.
- Compliance with company policies and procedures.
- Timely completion of HR and administrative tasks.
- Effective employee communication and issue resolution.
