Operations Data Entry Cum Receptionist – Job Description
Job Summary:
We are looking for a well-organized, responsible, and professional Operations Data Entry Cum Receptionist to handle front-desk activities, data entry, documentation, and day-to-day operational support. The ideal candidate should have good communication skills, basic computer knowledge, attention to detail, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Manage the reception area and welcome visitors, clients, and guests professionally.
- Answer and direct incoming phone calls and emails to the appropriate departments.
- Maintain visitor records and handle general front-office activities.
- Perform accurate data entry into company systems, spreadsheets, and databases.
- Prepare, update, and maintain operational records and documents.
- Check, organize, and file invoices, delivery documents, reports, and other paperwork.
- Coordinate with operations, logistics, accounts, and other internal departments.
- Update daily operational information and prepare basic reports.
- Enter and maintain customer, shipment, order, or other business-related data as required.
- Follow up with internal teams regarding pending documents and operational requirements.
- Handle routine correspondence, emails, printing, scanning, photocopying, and filing.
- Maintain confidentiality of company and customer information.
- Assist the Operations team with administrative and coordination tasks.
- Ensure all records and documents are properly maintained and readily available.
- Perform other duties assigned by the Operations Manager or management.
Requirements
- Minimum 12th standard / Diploma / Bachelor's degree preferred.
- Previous experience in reception, administration, data entry, or operations support is an advantage.
- Good knowledge of MS Office, especially Excel and Word.
- Good typing speed with high accuracy.
- Good verbal and written communication skills.
- Professional and pleasant personality.
- Strong attention to detail and organizational skills.
- Ability to multitask and work under deadlines.
- Basic knowledge of office administration and documentation.
- Ability to maintain confidentiality and handle sensitive information responsibly.
Key Skills
- Data Entry & Documentation
- Reception & Front Office Management
- MS Excel & MS Office
- Email & Telephone Communication
- Record Keeping
- Administrative Support
- Operations Coordination
- Customer Service
- Attention to Detail
- Time Management
- Multitasking
- Teamwork
