Housekeeping Attendant – Job Description
📌 Role Overview
A Housekeeping Attendant is responsible for maintaining cleanliness, hygiene, and orderliness in guest rooms and public areas to ensure a comfortable and pleasant environment for guests.
🎯 Key Responsibilities
- Clean and tidy guest rooms, bathrooms, and assigned areas
- Change bed linens, make beds, and replace towels
- Replenish room supplies (toiletries, water, amenities)
- Vacuum, sweep, mop floors, and dust furniture
- Report maintenance issues (e.g., broken fixtures, leaks)
- Ensure proper use of cleaning chemicals and equipment
- Maintain cleanliness in public areas (corridors, lobbies, restrooms)
- Follow hygiene, sanitation, and safety standards
- Handle guest requests politely and promptly
- Maintain housekeeping carts and inventory
🧠 Skills & Competencies
- Attention to detail and cleanliness
- Time management and efficiency
- Basic communication skills
- Physical stamina and ability to perform repetitive tasks
- Teamwork and reliability
- Knowledge of cleaning methods and materials
🎓 Qualifications
- Minimum: High school education or equivalent
- Housekeeping or hospitality training is an advantage
- Knowledge of hygiene standards preferred
🧰 Experience
- 0–2 years of experience in housekeeping (hotels, hospitals, or facilities)
- Freshers can apply (on-the-job training usually provided)
⚙️ Work Environment
- Hotels, resorts, hospitals, offices, or residential facilities
- Physically demanding work (standing, bending, lifting)
- Shift-based duty, including weekends and holidays
📊 Key Performance Indicators (KPIs)
- Room cleanliness and inspection scores
- Timeliness in completing assigned rooms
- Guest satisfaction and feedback
- Compliance with hygiene and safety standards
