Job Description: Sales Engineer
Job Title: Sales Engineer
Job Summary
We are looking for a motivated and technically skilled Sales Engineer to identify new business opportunities, develop customer relationships, and promote the company's products and services. The candidate will understand customer requirements, recommend suitable technical solutions, prepare quotations, and achieve sales targets.
Key Responsibilities
- Identify and develop new customers and business opportunities.
- Maintain strong relationships with existing customers and clients.
- Understand customer requirements and recommend suitable products or technical solutions.
- Prepare quotations, proposals, and technical documentation.
- Conduct product presentations, demonstrations, and client meetings.
- Coordinate with the technical, production, and service teams to meet customer requirements.
- Negotiate prices, terms, and conditions with customers.
- Follow up on enquiries, quotations, orders, and payments.
- Achieve monthly and annual sales targets.
- Monitor market trends, competitor activities, and customer feedback.
- Attend customer visits, trade exhibitions, and industry events as required.
- Prepare sales reports and maintain accurate customer records.
Qualifications and Skills
- Bachelor's degree or diploma in Engineering, preferably in a relevant discipline.
- Previous experience in sales, marketing, or technical sales is preferred.
- Good technical knowledge of the company's products and services.
- Excellent communication, presentation, and negotiation skills.
- Strong customer relationship management and problem-solving abilities.
- Ability to identify business opportunities and achieve sales targets.
- Proficiency in MS Office and CRM software.
- Willingness to travel for customer visits when required.
Key Performance Indicators (KPIs)
- Achievement of sales targets.
- New customer acquisition.
- Customer satisfaction and retention.
- Conversion rate of enquiries into orders.
- Timely follow-up on quotations and customer enquiries.
- Revenue growth and development of new markets.
Personal Attributes
- Self-motivated and result-oriented.
- Strong interpersonal and communication skills.
- Professional attitude and customer-focused approach.
- Ability to work independently and as part of a team.
- Willingness to learn new products and technologies.