Key Accounts Executive - Sales

Enrollme HR Consultancy, Dubai (Emiratisation & Expat recruitment) • Full-time • Saudi Arabia • 11h ago

1. Job Purpose

The Key Accounts Executive – Sales is responsible for managing key customer relationships, developing new business opportunities, achieving sales targets, and maximizing revenue from existing accounts. The role focuses on customer acquisition and retention, account development, sales negotiations, and coordination with internal teams to ensure excellent customer service and long-term business growth.
2. Key Responsibilities
A. Key Account Management

Develop and maintain strong relationships with existing key accounts and corporate clients.
Act as the primary point of contact for assigned customers.
Understand customer requirements and recommend suitable products or services.
Conduct regular client meetings and follow up on business opportunities.
Identify opportunities for account expansion, cross-selling, and upselling.
Resolve customer concerns and ensure high levels of customer satisfaction.

Achieve assigned monthly, quarterly, and annual sales targets.
Identify and approach potential customers to generate new business.
Prepare quotations, proposals, presentations, and commercial offers.
Negotiate pricing, payment terms, and sales agreements within company guidelines.
Follow up on leads, quotations, and proposals to convert opportunities into sales.
Monitor sales pipelines and provide accurate sales forecasts.
Develop strategies to increase revenue and strengthen market presence.

Respond promptly to customer inquiries, requests, and complaints.
Coordinate with operations, finance, logistics, and customer service teams to ensure timely fulfilment of customer requirements.
Monitor orders, deliveries, and service commitments.
Maintain regular communication with clients regarding products, services, promotions, and business updates.
Support contract renewals and customer retention initiatives.

Prepare daily, weekly, and monthly sales reports.
Maintain accurate customer records, sales documentation, and CRM data.
Track sales performance against targets and identify improvement areas.
Maintain records of quotations, purchase orders, contracts, and customer correspondence.
Monitor outstanding invoices and coordinate payment follow-ups with the finance team.
Provide market feedback and sales performance updates to management.

Monitor market trends, competitor activities, and customer preferences.
Identify new business segments and potential sales opportunities.
Gather customer feedback and recommend improvements to products, services, and sales strategies.
Support promotional campaigns and business development initiatives.

Bachelor's degree or diploma in Business Administration, Sales, Marketing, Commerce, or a related field.
2–4 years of experience in sales, account management, or business development.
Experience managing corporate clients or B2B accounts is preferred.
A proven track record of achieving sales targets is an advantage.
Knowledge of CRM systems and Microsoft Office applications.