Job Title: Catering Executive / Catering Staff
Job Summary
The Catering Executive is responsible for planning, preparing, and delivering food services for events, functions, or daily operations. This role ensures high-quality food service, customer satisfaction, and adherence to hygiene and safety standards.
Key Responsibilities
- Plan and coordinate catering services for events, meetings, and functions
- Assist in menu planning based on client requirements and budget
- Oversee food preparation, presentation, and service delivery
- Ensure compliance with food safety and hygiene standards
- Manage inventory, supplies, and kitchen equipment
- Coordinate with chefs, vendors, and service staff
- Set up and arrange buffets, dining areas, and service stations
- Handle customer inquiries and ensure excellent service experience
- Monitor portion control and minimize food wastage
- Supervise catering staff during events
- Maintain cleanliness of kitchen and service areas
Required Qualifications
- High school diploma or equivalent (Hotel Management preferred)
- 1–5 years of experience in catering, hospitality, or food service
- Experience in hotels, restaurants, or event catering is an advantage
Key Skills
- Knowledge of food preparation and service standards
- Strong organizational and multitasking abilities
- Good communication and customer service skills
- Ability to work under pressure during events
- Teamwork and leadership skills (for senior roles)
- Attention to detail and cleanliness
Preferred Certifications
- Food safety certification (e.g., HACCP)
- Diploma/Degree in Hotel Management or Catering Technology
Work Environment
- Fast-paced environment (hotels, banquet halls, outdoor events)
- Requires working evenings, weekends, and holidays
- Physically active role (standing, lifting, moving equipment)
Key Performance Indicators (KPIs)
- Customer satisfaction ratings
- Quality and presentation of food
- Timeliness of service delivery
- Hygiene and safety compliance
- Cost control and waste reduction
If you want, I can tailor this into:
- Catering Manager (senior role)
- Hospital catering (healthcare/industrial)
- Resume format or CV points
