A Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer interactions, and ensuring smooth order processing. The role is key to keeping sales operations organized and efficient.
Key Responsibilities
- Coordinate sales team activities and schedules
- Process customer orders, quotations, and invoices
- Maintain customer records and sales databases (CRM systems)
- Communicate with clients regarding orders, deliveries, and inquiries
- Track sales targets and prepare reports for management
- Assist in preparing sales presentations and proposals
- Coordinate with logistics, production, and finance teams
- Handle documentation, contracts, and follow-ups
Required Skills
- Strong organizational and multitasking abilities
- Good communication and interpersonal skills
- Proficiency in MS Office (Excel, Word, PowerPoint)
- Familiarity with CRM software (e.g., Salesforce, Zoho CRM)
- Attention to detail and problem-solving skills
- Ability to work under pressure and meet deadlines
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or related field
- Relevant experience in sales support or coordination (0–3 years for entry roles)
Work Environment
- Office-based role (may include hybrid/remote in some companies)
- Interaction with internal teams and external clients
Typical Industries
- FMCG and retail
- Manufacturing and distribution
- IT and software services
- Logistics and supply chain
