Property Management Executive – Job Description
Job Title
Property Management Executive
Job Summary
A Property Management Executive is responsible for overseeing the daily operations, maintenance, tenant relations, leasing coordination, and financial management of residential, commercial, or mixed-use properties. The role ensures properties are well-maintained, legally compliant, and profitable while delivering excellent service to tenants and property owners.
Key Responsibilities
- Manage day-to-day property operations and maintenance activities.
- Coordinate with tenants regarding inquiries, complaints, and service requests.
- Supervise housekeeping, security, maintenance, and vendor staff.
- Conduct regular property inspections to ensure safety and cleanliness.
- Handle tenant onboarding, lease agreements, renewals, and move-outs.
- Monitor rent collections and follow up on pending payments.
- Maintain records of contracts, maintenance schedules, and tenant documentation.
- Coordinate repairs, renovations, and preventive maintenance.
- Ensure compliance with local property laws, safety regulations, and company policies.
- Prepare operational and financial reports for management or property owners.
- Assist in budgeting and cost control for property expenses.
- Manage relationships with contractors, suppliers, and service providers.
Required Skills
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Organizational and multitasking skills
- Knowledge of property management practices and leasing procedures
- Basic financial and budgeting knowledge
- Vendor and facility management skills
- Proficiency in MS Office and property management software
Qualifications
- Bachelor’s degree in Business Administration, Real Estate, Facility Management, or related field.
- 1–5 years of experience in property or facility management preferred.
- Knowledge of local real estate/property regulations is an advantage.
Preferred Qualities
- Customer-service oriented
- Attention to detail
- Leadership and team coordination abilities
- Ability to work under pressure and manage emergencies
Working Conditions
- May involve site visits and handling emergency situations outside normal working hours.
- Work may be based in residential apartments, commercial buildings, malls, or real estate companies.
Sample KPI / Performance Indicators
- Tenant satisfaction rate
- Occupancy rate
- Maintenance response time
- Rent collection efficiency
- Cost management and budget adherence
