Club Manager / Supervisor
Company: Career Hunters
Industry: Fitness & Wellness / Health Club
Overview
We are seeking a dynamic and experienced Club Manager / Supervisor to oversee daily operations at a premier health club. The ideal candidate will be an Arab female who is bilingual, with strong leadership skills and a passion for fitness and member satisfaction. This role requires a hands-on leader who can drive sales, manage staff, and maintain a disciplined, service-oriented environment.
Key Responsibilities
- Operational Management: Supervise daily gym operations, including opening/closing procedures, facility maintenance, and cleanliness.
- Staff Supervision: Lead, train, and motivate frontline staff (e.g., receptionists, trainers, cleaners) to ensure high performance and professionalism.
- Member Service: Ensure exceptional member experiences through personalized service, prompt issue resolution, and proactive engagement.
- Sales & Revenue Growth: Drive membership sales, develop promotional strategies, and achieve club revenue targets.
- Discipline & Compliance: Enforce club rules and policies to maintain a safe, respectful, and disciplined environment for all members.
- Administrative Duties: Handle scheduling, reporting, inventory management, and basic financial tracking.
- Team Collaboration: Work closely with fitness trainers, sales teams, and corporate management to align club goals.
Requirements
- Gender & Language: Arab female only, fluent in Arabic and English (written and spoken).
- Education: Bachelor’s degree in Sales, Business Administration, or a related field.
- Experience: Prior experience in a supervisory role, preferably in fitness, hospitality, or retail.
- Skills:
- Strong sales and negotiation abilities.
- Proven leadership and team management skills.
- Excellent interpersonal and customer service skills.
- Ability to handle conflicts and enforce policies diplomatically.
- Basic computer skills (MS Office, gym management software).
- Personal Attributes:
- Disciplined, organized, and proactive.
- Passionate about health, fitness, and wellness.
- Professional appearance and demeanor.
Preferred Qualifications
- Previous experience in a fitness club or wellness center.
- Knowledge of fitness trends and industry standards.
- First aid/CPR certification.
What We Offer
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and career advancement.
- A supportive and energetic work environment.
- Employee benefits (e.g., gym membership, training programs).
