Training Manager
Position Overview
We are seeking an experienced Training Manager to design, implement, and oversee comprehensive training programs that align with organizational goals. The ideal candidate will be responsible for developing annual training plans, conducting skills gap analyses, and coordinating both internal and external training initiatives to enhance employee capabilities and drive performance.
Key Responsibilities
- Training Program Development: Design, develop, and implement engaging and effective training programs to address organizational needs.
- Annual Planning: Create and manage the annual training calendar and strategic plan in alignment with business objectives.
- Skills Gap Analysis: Conduct thorough analyses to identify skills gaps across departments and develop targeted training interventions.
- Training Coordination: Organize, schedule, and coordinate both internal workshops and external training sessions.
- Vendor Management: Source, evaluate, and manage relationships with external training providers and consultants.
- Budget Management: Develop, manage, and monitor the training department budget, ensuring cost-effective delivery of programs.
- Project Management: Lead training projects from conception to completion, ensuring they are delivered on time and within scope.
- Evaluation & Reporting: Measure training effectiveness through feedback and metrics, and report on ROI and program outcomes to stakeholders.
- Compliance & Certification: Ensure training programs comply with relevant regulations; oversee maintenance of required certifications like Food Safety.
Requirements
- Experience: Minimum of 7+ years in a training and development role, with at least 3 years in a managerial capacity.
- Project Management: Proven experience in managing multiple training projects simultaneously.
- Budgeting Skills: Demonstrated ability to develop and manage departmental budgets.
- Technical Proficiency: Advanced skills in MS Office Suite (PowerPoint, Excel, Word). Experience with POS (Point of Sale) systems is required.
- Certification (Preferred): Possession of a Food Safety certification (e.g., ServSafe, HACCP) is a significant advantage.
- Analytical Skills: Strong ability to perform skills gap analyses and translate data into actionable training plans.
- Communication: Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
Preferred Qualifications
- Experience in industries with strong compliance or safety training components (e.g., food service, hospitality, retail, manufacturing).
- Familiarity with Learning Management Systems (LMS) and e-learning platforms.
- Certification in instructional design, project management (PMP), or adult learning.
What We Offer
- Competitive salary and benefits package.
- Opportunity to shape the learning culture of a dynamic organization.
- A collaborative and supportive work environment.
- Professional development opportunities.
