Job Title: Branch Coordinator
Job Summary:
The Branch Coordinator is responsible for supporting the day-to-day operations of a branch by coordinating administrative, operational, and communication activities. This role ensures smooth workflow, proper documentation, and effective coordination between departments, staff, and head office.
Key Responsibilities:
- Coordinate daily branch operations and ensure smooth functioning.
- Act as a liaison between the branch and head office.
- Maintain and organize branch records, reports, and documentation.
- Support staff with administrative tasks and operational requirements.
- Monitor attendance, schedules, and basic HR-related activities.
- Assist in handling customer inquiries and service coordination.
- Track inventory, supplies, and coordinate procurement needs.
- Prepare periodic reports on branch performance and activities.
- Ensure compliance with company policies and procedures.
- Support internal audits and maintain proper filing systems.
Required Qualifications:
- Bachelor’s degree in Business Administration, Management, or related field.
- 1–4 years of experience in administrative, coordination, or office management roles.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Good organizational and multitasking abilities.
Preferred Skills:
- Strong communication and interpersonal skills.
- Ability to coordinate across multiple departments.
- Attention to detail and problem-solving ability.
- Basic knowledge of accounts, HR, or operations is an advantage.
- Familiarity with ERP or management software.
Key Competencies:
- Coordination & organization
- Communication skills
- Time management
- Problem-solving
- Adaptability
Working Conditions:
- Office-based role within the branch.
- Requires regular interaction with staff, customers, and head office.
- May involve extended hours during busy periods.
