Job Description – Cashier (Restaurant)
A Cashier is responsible for handling customer payments, processing orders, operating the POS system, and providing accurate and efficient service while maintaining excellent customer relations.
Key Responsibilities
- Welcome customers and provide friendly service at the cashier counter.
- Process customer orders accurately using the restaurant POS system.
- Handle cash, card, and electronic payment transactions.
- Issue bills, receipts, and verify payment details.
- Maintain accurate cash records and perform cash reconciliation at the end of shifts.
- Manage refunds, discounts, and promotions according to company policies.
- Coordinate with kitchen and service teams to ensure correct order processing.
- Answer customer questions regarding menu items, prices, and promotions.
- Maintain cleanliness and organization of the cashier area.
- Monitor order status and assist in resolving customer concerns.
- Follow company procedures for cash handling and security.
- Report discrepancies, payment issues, or system problems to supervisors.
- Support front-of-house operations during busy service periods.
Qualifications
- Previous experience as a Cashier in a restaurant, café, hotel, or hospitality environment.
- Experience using restaurant POS systems is required.
- Knowledge of cash handling and payment processing procedures.
- Good understanding of customer service practices.
- Experience in Arabic cuisine or UAE hospitality operations is an advantage.
- Good English communication skills.
- Arabic language skills are preferred/required according to the vacancy requirements.
Required Skills
- Accurate cash handling and attention to detail.
- Basic computer and POS system skills.
- Good communication and customer service skills.
- Ability to handle busy periods and multiple orders.
- Strong organizational skills.
- Honesty, reliability, and professionalism.
- Ability to work flexible shifts, weekends, and holidays.
Main Objective
The main objective of a Cashier is to ensure smooth and accurate payment processing, efficient order handling, and a positive customer experience while maintaining proper financial and service standards.
