Job Description – Warehouse Manager
Job Title: Warehouse Manager
Department: Warehouse / Logistics
Reports To: Operations Manager / Supply Chain Manager
Job Summary
The Warehouse Manager is responsible for overseeing the day-to-day operations of the warehouse, ensuring the efficient receipt, storage, inventory management, and dispatch of goods. This role focuses on maintaining inventory accuracy, optimizing warehouse processes, ensuring compliance with safety standards, and leading the warehouse team to achieve operational excellence.
Key Responsibilities
- Manage all warehouse operations, including receiving, storage, inventory control, picking, packing, and dispatch.
- Develop and implement efficient warehouse procedures to improve productivity and accuracy.
- Supervise, train, and evaluate warehouse staff, ensuring high performance and compliance with company policies.
- Monitor inventory levels and conduct regular stock counts and audits.
- Ensure accurate documentation of inbound and outbound shipments.
- Coordinate with procurement, production, sales, and logistics teams to meet operational requirements.
- Optimize warehouse layout and storage systems to maximize space utilization.
- Ensure compliance with health, safety, and environmental regulations.
- Monitor warehouse equipment and coordinate maintenance when required.
- Investigate inventory discrepancies and implement corrective actions.
- Prepare warehouse performance reports and analyze key operational metrics.
- Manage warehouse budgets and control operational costs.
- Ensure timely order fulfillment while maintaining quality standards.
- Lead continuous improvement initiatives to enhance warehouse efficiency.
Required Qualifications
- Bachelor's degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 5–8 years of warehouse or logistics experience, including at least 2–3 years in a supervisory or managerial role.
- Experience with Warehouse Management Systems (WMS) and ERP software.
Required Skills
- Strong leadership and team management skills.
- Excellent organizational and planning abilities.
- Knowledge of inventory management and warehouse operations.
- Proficiency in Microsoft Office and WMS/ERP systems.
- Strong analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of workplace health and safety regulations.
Preferred Qualifications
- Professional certifications in Supply Chain, Logistics, or Warehouse Management.
- Experience with Lean Warehousing or Continuous Improvement methodologies.
- Forklift certification or knowledge of material handling equipment is an advantage.
Key Performance Indicators (KPIs)
- Inventory accuracy.
- On-time order fulfillment.
- Order picking and shipping accuracy.
- Warehouse productivity.
- Stock loss and damage rates.
- Warehouse space utilization.
- Operational cost efficiency.
- Health and safety compliance.
- Employee productivity and attendance.
Working Conditions
- Full-time position based in a warehouse or distribution center.
- May require shift work, weekends, or overtime during peak operational periods.
- Work involves supervising warehouse activities, operating in a fast-paced environment, and occasional lifting or movement within the warehouse.
