Job Description: Sales Executive – IT Solutions
Job Summary
We are looking for a motivated and results-oriented Sales Executive – IT Solutions to drive business development and sales of IT products, services, and technology solutions.
The candidate will be responsible for identifying new business opportunities, generating leads, meeting prospective customers, understanding their technology requirements, presenting appropriate solutions, and achieving assigned sales targets.
Key Responsibilities
- Identify and develop new business opportunities through prospecting, networking, referrals, online research, and customer visits.
- Generate and qualify leads and maintain a healthy sales pipeline.
- Meet with prospective and existing customers to understand their business and IT requirements.
- Promote and sell IT solutions including hardware, software, networking, cybersecurity, cloud, managed services, and IT infrastructure solutions, depending on the company's portfolio.
- Prepare and deliver product presentations, solution proposals, quotations, and demonstrations.
- Coordinate with pre-sales, technical, and solution teams to develop suitable customer proposals.
- Manage the complete sales cycle from lead generation through negotiation, closing, order processing, and customer handover.
- Build and maintain strong relationships with customers, partners, and vendors.
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Follow up consistently on quotations, proposals, opportunities, and pending orders.
- Identify opportunities for upselling and cross-selling additional IT products and services.
- Maintain accurate customer and opportunity information in CRM systems.
- Monitor competitor activities, market trends, pricing, and emerging technologies.
- Participate in customer meetings, technology events, exhibitions, seminars, and promotional activities.
- Coordinate with finance and operations teams regarding order processing, invoicing, and payment collection.
- Provide regular sales reports, forecasts, and market feedback to management.
Required Qualifications & Experience
- Bachelor's degree or diploma in Business Administration, Marketing, Information Technology, Computer Science, or a related field.
- 1–4 years of experience in IT sales, technology sales, B2B sales, or business development.
- Basic understanding of IT infrastructure and technology solutions.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Good customer relationship management and follow-up skills.
- Ability to understand customer requirements and communicate technical solutions in simple business terms.
- Self-motivated and target-oriented with a strong desire to develop new business.
- Proficiency in MS Office and familiarity with CRM tools.
- Willingness to travel for customer meetings when required.
Preferred Technical Knowledge
Candidates with knowledge or sales experience in any of the following areas will be preferred:
- IT hardware and peripherals
- Servers and storage
- Networking and Wi-Fi solutions
- Cybersecurity solutions
- Cloud solutions and services
- Microsoft solutions
- Backup and disaster recovery
- IT infrastructure
- Software and licensing
- Managed IT services
- CCTV and physical security solutions
Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Number of new leads and qualified opportunities generated.
- New customer acquisition.
- Sales conversion rate.
- Revenue and gross-margin contribution.
- Sales pipeline value and accuracy of forecasts.
- Customer retention and repeat business.
- Upselling and cross-selling performance.
- Timely follow-up on leads and quotations.
- Payment collection support.
Key Competencies
- B2B sales and business development
- Lead generation and prospecting
- IT solution selling
- Consultative selling
- Negotiation and closing
- Customer relationship management
- Presentation skills
- Communication skills
- Sales planning and forecasting
- Market and competitor analysis
- Target-oriented approach
- Problem-solving ability
