🇲🇹 JOB DESCRIPTION – RECEPTIONIST
Position: Receptionist
Job Code: OP-HOSP-2026-014
Category: Hospitality & Tourism
Location: Malta 🇲🇹
Employment Type: Full-time
Vacancies: 2
Salary: €1,014 per month
Annual Salary: €12,168 per year
Position Overview
We are looking for a professional, friendly, and customer-focused Receptionist to join a hotel team in Malta. The successful candidate will be responsible for front-desk operations, guest services, reservations, and ensuring an excellent experience for all hotel guests.
Key Responsibilities
- Follow hotel reception standard operating procedures.
- Achieve goals set by the Hotel Manager.
- Stay updated on hotel services and procedures.
- Complete duties efficiently and according to company policies.
- Operate the hotel's reservation, PMS, and POS systems.
- Greet guests and respond professionally to questions and concerns.
- Provide excellent guest service.
- Maintain an organized front desk and lobby area.
- Assist with continental breakfast setup.
- Maintain guest records and manage reservations.
- Perform basic cashier and cash reconciliation duties.
- Participate actively in staff and internal meetings.
- Assist colleagues when required.
- Work flexible hours, including nights, weekends, and public holidays.
Qualifications
- Pleasant and outgoing personality.
- Computer literate.
- Good spoken and written English.
- Strong communication and customer-service skills.
- Italian and/or Spanish language skills are an advantage.
Experience Requirements
- Minimum 2 years of international experience in 4–5 star hotels.
- Previous hotel reception/front-office experience is required.
- Experience with hotel PMS/POS systems is an advantage.
Language Requirements
- English – Mandatory
- Italian and/or Spanish – Advantage
Working Conditions
- Full-time position.
- Flexible shift schedule.
- Night shifts, weekends, and public holidays may be required.
🔗 APPLICATION LINK
Apply through WorkaJobs:
Receptionist – Malta | WorkaJobs
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