Job Title: Crew Member
Job Summary
Crew Members are responsible for delivering excellent customer service, maintaining cleanliness, and supporting daily operations. They work as part of a team to ensure smooth and efficient service.
Key Responsibilities
- Greet customers and take orders accurately
- Prepare and serve food or beverages according to company standards
- Handle cash, card payments, and billing
- Maintain cleanliness of work areas, dining areas, and equipment
- Follow health, safety, and hygiene guidelines
- Assist with stocking supplies and inventory
- Work collaboratively with team members and supervisors
- Address customer questions or concerns professionally
Required Skills & Qualifications
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills (for handling payments)
- Teamwork and cooperation
- Positive attitude and willingness to learn
- No formal education required (usually high school preferred)
Working Conditions
- Shift-based work (including weekends and holidays)
- Standing for long periods
- Busy and fast-paced environment
Preferred (Optional)
- Previous experience in customer service or food service
- Basic knowledge of food safety practices
