Job Title: Senior Officer – HR & Administration
Job Description:
A Senior Officer – HR & Administration is responsible for managing and coordinating human resources and administrative functions to ensure smooth daily operations. The role supports employee lifecycle management, HR policies, recruitment, payroll coordination, employee relations, compliance, and general office administration while contributing to a positive and efficient workplace environment.
Key Responsibilities:
- Manage day-to-day HR and administrative operations in accordance with company policies and procedures.
- Handle the complete employee lifecycle process, including recruitment, onboarding, employee records, transfers, promotions, and offboarding.
- Coordinate recruitment activities including job postings, candidate screening, interviews, and offer documentation.
- Maintain accurate and updated employee records, HR databases, and personnel files.
- Support payroll processing by verifying attendance, leave records, overtime, and employee-related information.
- Administer employee benefits, leave management, insurance, and other HR-related services.
- Assist in implementing HR policies, procedures, and employee engagement initiatives.
- Address employee queries and provide guidance on HR policies, procedures, and workplace practices.
- Support performance management processes, including appraisals, feedback, and documentation.
- Ensure compliance with labor laws, company regulations, and statutory requirements.
- Prepare HR reports, analytics, and management updates as required.
- Coordinate training programs, employee development activities, and organizational events.
- Manage office administration activities including facilities coordination, vendor management, and office supplies.
- Maintain confidentiality of employee and company information.
- Assist in audits, inspections, and HR documentation requirements.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- Professional HR certification (CIPD, SHRM, or equivalent) is an advantage.
- Minimum experience in HR and administration roles, preferably with experience handling employee relations and HR operations.
- Good knowledge of HR practices, labor laws, and administrative procedures.
Required Skills:
- Strong knowledge of HR operations and administrative processes.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office applications and HR management systems.
- Ability to maintain confidentiality and handle sensitive information.
- Problem-solving and decision-making skills.
- Attention to detail and accuracy in documentation.
- Ability to manage multiple tasks and meet deadlines.
- Strong coordination and stakeholder management skills.
- Knowledge of payroll and employee benefits administration.
Working Conditions:
- Primarily office-based with regular interaction with employees, management, and external service providers.
- Standard business hours with occasional additional hours during recruitment drives, audits, or organizational activities.
- Requires handling confidential employee information and administrative documentation.
Key Competencies:
- HR operations management
- Employee relations
- Recruitment and onboarding
- Policy implementation
- Compliance management
- Communication and collaboration
- Confidentiality and professionalism
- Organizational skills
- Problem-solving ability
- Leadership and coordination
- Continuous improvement mindset
