Air & Sea Coordinator – Job Description
Job Summary:
We are looking for an organized and detail-oriented Air & Sea Coordinator to manage and coordinate air and sea freight shipments from booking through final delivery. The role involves coordinating with customers, shipping lines, airlines, freight forwarders, customs agents, transporters, and internal teams to ensure shipments are handled efficiently and delivered on time.
Key Responsibilities
- Coordinate air and sea freight shipments from origin to destination.
- Arrange bookings with airlines, shipping lines, freight forwarders, and agents.
- Prepare and verify shipping and export/import documentation.
- Coordinate with customers regarding shipment details, schedules, and requirements.
- Track shipments and provide regular status updates to customers and management.
- Monitor vessel and flight schedules, delays, transshipments, and arrival information.
- Coordinate with customs brokers and relevant authorities for clearance procedures.
- Ensure accurate preparation of documents such as invoices, packing lists, AWB, BL, certificates, and delivery orders.
- Coordinate cargo pickup, transportation, loading, unloading, and final delivery.
- Follow up on customs clearance and resolve documentation or shipment-related issues.
- Check freight rates, quotations, and shipping charges as required.
- Coordinate with overseas agents and international partners.
- Maintain accurate shipment records and update internal systems.
- Prepare shipment reports, invoices, and other operational documents.
- Monitor shipment deadlines and ensure timely completion of all logistics activities.
- Handle customer queries and resolve operational issues promptly.
- Ensure compliance with company procedures, shipping regulations, and international trade requirements.
Requirements
- Diploma or Bachelor's degree in Logistics, Supply Chain, International Business, or a related field preferred.
- Experience in freight forwarding, shipping, logistics, or cargo operations is an advantage.
- Knowledge of air freight and sea freight procedures.
- Familiarity with shipping documentation and customs clearance processes.
- Good knowledge of MS Office, especially Excel and email communication.
- Strong communication and coordination skills.
- Excellent attention to detail and organizational ability.
- Ability to manage multiple shipments and meet deadlines.
- Good problem-solving and negotiation skills.
- Ability to communicate effectively with customers, agents, carriers, and internal teams.
Key Skills
- Air & Sea Freight Coordination
- Import & Export Documentation
- Freight Forwarding
- Shipment Tracking
- Customs Coordination
- Customer Service
- Vendor & Agent Coordination
- Logistics & Supply Chain Management
- MS Office / Excel
- Communication & Negotiation
- Time Management
- Problem Solving
