Job Title: HR Officer (Generalist)
Location: [Company Location]
Department: Human Resources
Reports To: HR Manager / Head of HR
Job Summary
The HR Officer (Generalist) is responsible for supporting and executing a broad range of human resource functions, including recruitment, onboarding, employee relations, performance management, payroll support, training and development, HR administration, and compliance with labor laws. The role ensures smooth HR operations while fostering a positive workplace culture.
Key Responsibilities
Recruitment & Onboarding
- Coordinate end-to-end recruitment activities.
- Screen resumes and schedule interviews.
- Prepare offer letters and employment contracts.
- Conduct employee onboarding and orientation.
- Maintain recruitment records and reports.
Employee Relations
- Address employee inquiries and HR-related concerns.
- Support conflict resolution and disciplinary processes.
- Promote employee engagement initiatives.
- Assist in organizing employee events and wellness programs.
HR Administration
- Maintain employee personnel files and HR databases.
- Prepare HR letters, certificates, and official documentation.
- Track attendance, leave, and employee records.
- Ensure confidentiality of employee information.
Performance Management
- Support performance appraisal processes.
- Monitor probation confirmations and performance reviews.
- Assist managers in implementing performance improvement plans.
Compensation & Benefits
- Assist in payroll preparation by providing accurate HR data.
- Administer employee benefits, insurance, and leave management.
- Support salary revisions and employee compensation documentation.
Training & Development
- Identify training needs with department managers.
- Coordinate internal and external training programs.
- Maintain employee training records.
Compliance
- Ensure compliance with company policies and labor regulations.
- Support internal audits and HR reporting.
- Update HR policies and employee handbook as required.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- HR certification is an advantage.
- 2–5 years of experience in a generalist HR role.
- Knowledge of labor laws and HR best practices.
- Experience with HRIS systems is preferred.
Required Skills
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Problem-solving and conflict resolution skills.
- High level of confidentiality and integrity.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Ability to multitask and work under pressure.
- Attention to detail and accuracy.
Key Competencies
- Employee Relations
- Recruitment & Talent Acquisition
- HR Administration
- Performance Management
- Payroll Coordination
- Training & Development
- Policy Implementation
- Compliance Management
- Teamwork and Collaboration
Key Performance Indicators (KPIs)
- Time-to-fill vacancies.
- Employee retention rate.
- Onboarding completion and satisfaction.
- Payroll accuracy.
- Employee engagement participation.
- HR documentation accuracy.
- Compliance with labor laws and internal policies.
- Training completion rates.
